Maintain records of equipment failure and liaise with engineers and suppliers as necessary. Call out client problems according to established procedures. Handle the network using network management tools, analyze network performance and recommend network improvements. Run network performance to ensure adequate bandwidth for business needs. Recommend improvements to the network infrastructure, and with management agreement improve proactive network management tool set. Solve network problems on the campus network, remote locations and country wide area network though to resolution. Perform Project Engineering including specification definition, design of solution in compliance with corporate standards, implementation, testing through to production. Respond to monitor alarms to identify the root cause of an outage and coordinate the corrective action in a timely fashion. Provide on-call support services and provide assistance to others.